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Cancellation Form

Report Form

Feedback Form

USES OF THE CANCELLATION FORM:

The Cancellation Form is used to cancel any active orders.
It is used to change recipient details.
It is used to modify delivery dates.
It is used to provide additional instructions for order handling.

Note: There are no refunds, so please confirm with the recipients and verify their details first to prevent any inconvenience.

Cancellation Form

Order ID Number*

Reason For Cancellation*

Detailed Explanation on the Cancellation Request

USES OF THE REPORT FORM:

To report any technical issues or errors encountered while using our services.
To notify us about problems with the delivery process.
To provide information about any suspicious activity or security concerns
To report any claims

Note: Your reports are essential for us to maintain a safe and reliable service!

Report Form

Type of Report*

Order ID Number*

Upload Proof

Explanation*

USES OF THE FEEDBACK FORM:

To help us improve our products and services based on your experiences.
To ensure that any issues you encountered are addressed promptly
To provide suggestions for future enhancements and features
To let us know what we are doing well and where we can improve.

Note: Your feedback is invaluable and directly influences our continuous improvement efforts.

Feedback Form

1.) How would you rate your overall experience with our courier service?

2.) How would you rate the overall process of delivery booking

3.) How satisfied were you with the timeliness of the delivery?

4.) How would you rate the communication about the status of your delivery?

5.) How satisfied are you with the customer service you received?

6.) Were the delivery personnel professional and courteous?

Yes

No

7.) Did your package arrive in good condition?

Yes

No

8.) would you recommend MasterMovers to others

Yes

No

Why would you not recommend MasterMovers to others

10.) Please provide any additional comments or suggestions to help us improve our service:

Thank you for your feedback!

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